DATA PROTECTION

Data protection

 

Introduction

 

The protection of the privacy and personal rights of our customers when visiting our website is of crucial importance for a trustworthy use of our offers. With this data protection information we would like to emphasize our commitment to a secure and trustworthy handling of your data and explain to you how we use personal data of our customers. In particular, our employees who process personal data are committed to data secrecy and must comply with this. We therefore process your data exclusively on the basis of the statutory General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG 2003).

 

In principle, you can use our website without providing any personal data. When you visit our online shop and place orders, personal data is collected. This always happens in accordance with the GDPR.

 

1. What is personal data and what is it used for? Personal data is information that can be assigned to your person. This includes, for example, information such as name, address, e-mail address and telephone number. In addition, when you visit our website for technical reasons, additional data is automatically generated, such as the IP address that your Internet access provider assigns to your computer when you connect to the Internet, or information about the Internet site from which you accessed our website have called up the offer, or via the Internet browser you are using (technical information). This technical information may be personally identifiable information in individual cases. As a rule, however, we only use technical information to the extent that this is necessary for technical reasons for the operation and protection of our website from attacks and misuse, and pseudonymously or anonymously for statistical purposes. a) When visiting our website A visit to our website does not require disclosure of your identity. For technical reasons, when you visit our shop pages, log files are stored as standard, which are sent to the server on our website. The following information is stored • IP address (Internet Protocol address) of the accessing computer • the website from which you are visiting us (referrer) • the websites that you are visiting on our site • the date and duration of the visit • browser type and browser settings • Operating system This data is stored for analysis and to protect the data processing systems against unauthorized access and is used to ensure that the connection to the website is set up smoothly. We never use the collected data for the purpose of drawing conclusions about your person. b) for orders via our website We use the personal data you provide to fulfill and process your order, especially when you visit our website, when you register on our website or log into an existing account and when you order products in our online shop . In order to order successfully in our shop, we need contact details from you, such as name, delivery and billing address and e-mail address, as well as information on the type of payment method you have chosen, for the correct execution and fulfillment of the contract. This information is marked as mandatory in our form fields - all other information is voluntary. The data you provide will also be stored in our customer database. In order to avoid typing errors and to ensure that the items you have ordered reach you, we check that your address is complete and correct when you enter it - because we cannot conclude the contract with you without checking your data. The personal data collected by us for the processing of your order will be stored until the end of the statutory retention period and then deleted. Exceptions are tax and commercial law storage and documentation obligations, which oblige to longer storage and which require further storage according to Art 6 Paragraph 1S. 1 lit. a GDPR have consented. The data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1S. 1 lit. b GDPR to your order and is required for the purposes mentioned for the appropriate processing of your order and for the mutual fulfillment of obligations from the purchase contract.

 

2. Who do we share personal information with? When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to previously carefully selected and contractually obliged service providers and partner companies who are involved in the execution of the contract. As an example, this is a logistics company commissioned with the delivery or the bank commissioned with payment matters. The transfer of data guarantees a smooth payment or delivery order and is limited to the minimum a) Logistics company DPD. DPD is one of the country's leading logistics and parcel service providers. The main business areas include the transport of letters, direct mail, print media and parcels. DPD needs your data for smooth shipping. The following data is transmitted to DPD when an order is placed: • First name, last name • Address including house number • Post code and place of residence Data protection guideline: https://www.dpd.com/at/home/siteutilities/datenschutz b) Disclosure of your data to third parties During the ordering process, your consent to the disclosure of your data to third parties will be obtained. Under the following conditions, we pass on your data to third parties if: • In the event that there is a legal obligation for the transfer according to paragraph and article of the GDPR. • This is permitted by law and is required for the processing of contractual relationships with you in accordance with Paragraph and Art. of the GDPR • You have given us your express consent in accordance with Paragraph and Art. of the GDPR with your signature • The transfer in accordance with Paragraph and Art The GDPR to assert, exercise the defense of legal claims.

 

3. Use of cookies We use so-called cookies on our website. Cookies are text files that enable us to make your visit to our website comfortable. This includes, for example, default settings for the display of our website or shopping cart functions, as well as the option of single sign-on, so that you only have to register on our website once, for example. These cookies are temporarily stored on your computer and are only sent to our servers when you visit our website. We mainly use "session cookies", which are not stored on your hard drive and are deleted when you close your browser or after a long period of inactivity. You can view and delete the cookies stored on your computer and control the handling of cookies in general via the settings in your Internet browser. You can obtain more detailed information on this from the manufacturer or in the help function of your Internet browser. Please note that the functionalities of our online shop may be restricted or unavailable if you do not allow cookies.

 

4. Analysis and tracking tools All tracking measures listed are carried out on the basis of Art. 6 Para.1 S.1 lit.f GDPR. On the one hand, we use these different tools to evaluate our offer for the purpose of optimization for you, on the other hand, we want to ensure that our website is designed in line with the times. a) Google Analytics We use Google Analytics, a web analytics service provided by Google INC, to continually optimize our website. (https://www.google.de/intl/de/about/). If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The cookie collects information about the use of this website and transmitted to a Google server in the USA and stored there. The following information is used: • Browser type and version • Host name of the computer used • The operating system used • Time of the server query • Referrer URL (the previously visited page) The pseudonymised usage profiles are used to evaluate usage behavior and summarize it via reports. Google will use this information to provide the website operator with better services for internet use. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de

 

5. Social media plugins We use social plugins from social networks (e.g. Facebook, Twitter, Google+) on our website on the basis of Art. We want to use these tools to make our company better known. Each of the providers is responsible for data protection-compliant operation and guarantees this within the meaning of the GDPR. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the Facebook plugins and their appearance can be found here: Facebook: https://developers.facebook.com/docs/plugins Privacy Policy: https://help.instagram.com/155833707900388 Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). An overview of the Google plugins and their appearance can be found here: Google+:https://developers.google.com/+/web/ Privacy Policy: https://policies.google.com/privacy?hl=de Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). You can find an overview of the Twitter buttons and their appearance here: Twitter: https://about.twitter.com/de.html Privacy Policy: https://twitter.com/de/privacy Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). You can find an overview of the Instagram buttons and their appearance here: Instagram: https://www.instagram.com/?hl=de Privacy Policy: https://help.instagram.com/155833707900388 If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can immediately assign your visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example by clicking the "Like", the "+1", the "Tweet" or the "Instagram" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network, on your Twitter or Instagram account and displayed to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection information of the providers.

 

6. Data security The security of your personal data has a high priority for us. We therefore protect your data stored by us through technical and organizational measures in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are committed to data secrecy and must comply with this. To protect your personal data, it is transmitted in encrypted form. To protect communication via your Internet browser, we use, for example, SSL=Secure Socket Layer. You can recognize this by the lock symbol that your browser displays for an SSL connection. In order to ensure the permanent protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process data on our behalf and according to our instructions.

 

7. Your rights to your data You have legal rights to information about your data stored by us and to correction, deletion and blocking of this personal data. The quickest, easiest and most convenient way to exercise these rights is to log into your account and edit the data stored there directly. Data that we have to store due to legal, statutory or contractual storage obligations will be blocked instead of being deleted in order to prevent use for other purposes.

 

8. Consent, revocation/right of objection You can object to the use of your data for advertising, market and opinion research purposes at any time or revoke your consent to the use of your data with effect for the future. You can send us your objection or revocation by e-mail or by post. If you would like to exercise your right of withdrawal or objection, then write an email to shop@artmore.eu. If you receive advertising from us by e-mail, you can exercise your revocation even more conveniently by clicking on the unsubscribe link contained in the e-mail and following the further instructions. Please understand if we need a little time to implement your objection/revocation in our systems and you can still receive messages from us in the meantime.

 

9. Updating and changing this data protection information We always want to present our customers with an attractive offer and therefore continuously adapt our range to the wishes of our customers. This may necessitate updates to this data protection information. We therefore recommend that you inform yourself regularly about changes on this page. Insofar as these are changes that could affect a consent you have given, we will inform you about this separately.